VISION COMPUTING - Service Matrix
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    SERVICES for BEGINNER and NOVICE USERS
    At VISION COMPUTING we understand beginner and novice computer users and we have many services geared to those new to personal computing. From selecting and purchasing the right system and accessories to providing ongoing training and support, we have services to help you at every step of the way. When you have mastered the basics and are ready to tackle bigger tasks, VISION COMPUTING can help you with upgrades and repairs, software installations, and even setting up your own web pages.
    The following sections describe services offered by VISION COMPUTING that are specifically design for beginner and novice computer users. These links will take you to detailed descriptions of our service categories for beginner and novice computer users.

    In addition to services for beginner and novice computer users, we also offer specialty consulting for other user levels. These links will take you to pages describing our services for advanced and intermediate level users.


    System Design, Set-up and Support Services for Beginner/Novice Users
    Once you have decided to join the digital age and obtain a personal computer, the actual task of getting the right system to meet your needs can be very intimating. The flood of advertising and technical jargon can make the first steps the most difficult. VISION COMPUTING will help you understand the myriad of options and accessories available and assist you in choosing the right system for your needs and requirements. If you are setting up a home office and want to design a system for your business, VISION COMPUTING can provide detailed analysis of your needs and recommend specific computer products. We can completely assemble, install, and configure your system so it's ready to use when you unpack the box. For the adventurous beginner who wants to do some of the assembly themselves, we can provide group training and personalized tutoring to direct you through those first few days.
    VISION COMPUTING is not affiliated with any computer manufacturers or software companies. The recommendations and suggestions we provide our clients are based on our experience with the products or careful analysis of product evaluations found in trade journals, magazines, and on the Internet. Our goal is to find you the best computer system and application programs that meet your needs and budget.
    The software, or programs, on your system are what really do the work for you. Choosing the right software is a formidable task. Today's computer programs are extremely varied and complex. VISION COMPUTING provides you the knowledge and expertise to select the programs that best meet your needs. As with hardware, we do not represent, nor directly sell, any software company's products. We believe each user should select the computer products they need based on which product best fits those needs. To this end, VISION COMPUTING will help you choose your software from the full spectrum of available packages. In addition to commercial software VISION COMPUTING has extensive experience with "freeware" and "shareware" products. We analyze your needs and will recommend appropriate programs from small freeware programs for those on a tight budget to high-end commercial products for your business requirements. The goal is to get you the best tool to do the work you need to do.
    Contact us to get details on how VISION COMPUTING can design and set-up a personal computer system for you.
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    Upgrade and Repair Services for Beginner/Novice Users
    After working with your computer for awhile, you may discover it needs some additions and enhancements. Perhaps you discover digital graphics and want to add a scanner or maybe you decide to go on-line and need a modem installed. Whatever direction you want to take, VISION COMPUTING can assist with your choice, purchase, and installation of appropriate add-ons, accessories, and peripherals. We provide complete installation services and we have no markup on the price of parts and accessories.
    Unfortunately, like other machines, computers do break down from time to time. Both hardware and software are subject to problems and we provide a full range of on-site repair services. Our goal is to get your computer up and running quickly so you can get back to whatever you need to do on your system. We also offer preventive maintenance services designed to catch and correct problems before catastrophic failure occurs. These measures include disk tuning, virus checking, cleaning up temporary and scratch files, and installing software upgrades and "patches." Additionally, we can protect your information with various backup and archiving services. We can save your data to floppy diskettes, Zip disks, or a variety of tape formats. Contact us for details on our system backup and data archiving services.
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    Graphics and Image Creation Services for Beginner/Novice Users
    For novice users, we believe computer graphics and digital imaging are some of the most interesting and exciting of all computer applications. Even for those that say "I can't draw," the computer offers many tools for creating pictures and images. VISION COMPUTING can show you how to utilized the power of the computer to visually create what's in the eye of your imagination. If you need to make signs and announcements for your club, or want to jazz up letters and memos by adding a logo or monogram, or just want to dabble in computer art, we have many services for you. We can create logos, letterheads, cards, signs, posters, announcements, newsletters, presentation slides, and just about any other graphical element you might need. As with most of our services, if you prefer to do some or all of your own work, we can provide personalized training and tutoring services. We also provide scanning and digital image enhancement services. Got an old damaged photograph? VISION COMPUTING can digitally recreate that image for you. If your graphics project requires photography, such as pictures of your products for your new web site, we can work with our sister company VISION IMAGES to provide for your photographic needs. Contact us for details on our graphics and image creation services.
    Examples of our graphics work and computer generated images can be seen on our Portfolio page.
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    Web Site Design and Development Services for Beginner/Novice Users
    If you are going on-line for the first time, we can show you how to get connected and establish yourself in cyberspace. Do you have a hobby, interest, or passion you want to share with the world? Let VISION COMPUTING create and set-up your personal web pages. Considering a web site for your business? VISION COMPUTING can create your pages and work with your Internet Service Provider ("ISP") to get your site on-line. If you need Internet services we can handle all the arrangements for you. Contact us for details on our web site design, implementation, and maintenance packages.
    We offer three types of web site products. First, for those wanting a web presence on a budget, we start with a simple web advertisement page. Moving up the scale, for individuals or small organizations (scout troops, clubs, associations, events, reunions, etc.), we design mid-priced personal web sites. Finally, for businesses and larger organizations that require on-line forms and data base interfacing, we create commercial web sites.
    All web sites implemented by VISION COMPUTING include registering the site with many of the major World Wide Web "search engines". These search facilities allow web surfers to find your site when they are searching on appropriate categories and keywords. As part of our web design and construction services, we handle all the details of getting your site "enrolled". For details on the cost of web site design and development services from VISION COMPUTING, see our Rates and Prices page or send us an e-mail with your site requirements and we'll give you a price estimate.
    Our Portfolio page has links to some of the web sites designed and implemented by VISION COMPUTING.
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    Group Training Programs for Beginner/Novice Users
    Does your office team need some specific PC training? Did your department get new systems or software packages and things are not running like they used to? Do you know a group of friends with computers and they just don't seem to be able to make them work properly? We can help. VISION COMPUTING specializes in training and we will design courses and materials customized specifically for your group's needs. Our staff of experienced instructors have taught classes to many ages from children to senior citizens. We do our training at your home or office and on your systems so you gain real-world experience with your own computing tools. Our training programs include specially designed user manuals and other learning materials which we tailor to your requirements and skill level. Contact us with your training goals and we will design a curriculum that gets you and your people educated quickly and efficiently.
    You can review some of our training materials by browsing our Seminars and Presentations page. If you are interested in quantitative measures of our teaching effectiveness, the results of an audience survey given at one of our recent seminars can be found on our What's New page.
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    Individual Tutoring for Adults and Children - Beginner/Novice Level
    Our tutoring services provide one-on-one, hands-on training for beginner and novice computer users. We come to your home or office location so you get individual training on your system, with your software, and at your pace. We design your tutoring program to help you learn what you need, when you need it. We analyze your goals and strive to provide you with the knowledge necessary to meet your goals. As a new user we can get you comfortable with your computer and get you started on the road to computer literacy. We know computers can be very frustrating, especially for beginners, so we offer individualized tutoring in many aspects of computing. VISION COMPUTING's tutoring services are available for young teens through adults.
    Topics and related products of instruction include Windows (95/98, 3.x, NT), DOS, word processing (WordPerfect, Word), spreadsheets (QuattroPro, Excel), presentations (Presentations, PowerPoint), data bases (Paradox, Access), web browsing and Internet applications (Navigator, Internet Explorer), e-mail, computer graphics, desktop publishing, web page design and construction (Composer, FrontPage, NetObject Fusion, ColdFusion, HTML), Unix systems, and programming (C, Basic, FORTRAN, Perl, JavaScript and others). We also offer tutoring in many related topics including computer math, geometry, natural sciences, electronics, software engineering, fractals, and graphical design.
    If you are getting on-line for the first time, VISION COMPUTING can take you step-by-step through the process of selecting your Internet provider, setting up your user account, handling your electronic mail, and even show you how to create your own web site. See our Rates and Prices page or contact us for more information on our individual tutoring services for beginner and novice users.
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    Other Services for Beginner/Novice Users
    VISION COMPUTING has other services available in a diverse range of computer related subjects. Topics include Geographic Information Systems (G.I.S.); Global Positioning Systems (G.P.S.); computerized mapping; scientific and engineering applications, data visualization, Unix support, data base design, networking, educational software, geology, and computer engineering.

    Give us a call or send an e-mail message with your requirements and we will contact you personally and demonstrate how VISION COMPUTING can provide solutions to your computing needs. See our Contacting Us and Rates and Prices pages for more details.

    We look forward to hearing from you soon!

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©Copyright 1997, 1998 VISION COMPUTING. All rights reserved.
VISION COMPUTING Home Page
Send questions or comments to: webmaster@vision-computing.com
Created: Thursday July 31, 1997 1230 MDT
Last update: Sunday December 6, 1998 0900 MST